LEGAL REFERENCE

Your Privacy Matters to Us

We built tompel 96 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across our live casino tables...

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tompel 96 Your Privacy Matters to Us

How We Protect Your Information

tompel 96 collects and processes your personal information to deliver account services, process payments through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We use encryption for all payment data, limit staff access to what they need, and never sell your information to third parties. Your account details remain yours alone. We retain data only as

long as your account is active or as required by law. You can request access, correction or deletion of your personal data at any time through our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here

Email Support Send privacy concerns to our data protection team. We respond within 48 hours with clear answers about how your information is handled.
Account Settings Manage your privacy preferences directly in your account dashboard. Control what data you share and how we use it for your lobby experience.
Live Chat Chat with our support team about data requests, deletion or any privacy concern. Available during lobby hours to walk you through your options.
PLATFORM TRUST SIGNALS

Why Your Data Is Safe With Us

Encryption Standard

All payment and account data travels through industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Compliance Framework

We follow data protection rules for supported Indonesian regions and international payment standards. Regular audits confirm our security posture stays current.

Limited Access

Only staff who need your data to process payments or support your account can see it. Everyone signs confidentiality agreements before touching customer information.

No Third-Party Sales

We never sell your personal information to marketers, data brokers or advertisers. Your account stays between you and tompel 96.

Breach Response

If a security incident affects your data, we notify you immediately and explain what happened. Transparency is how we keep your trust.

Annual Review

Our privacy practices are reviewed every year by our compliance team. Changes to this policy are posted here and emailed to active account holders.

Consistency Across Our Platform

Same Rules Everywhere
Whether you're on desktop, mobile or our app, your privacy protections don't change. Data handling stays identical across all tompel 96 entry points.
Payment Privacy
DANA, OVO, GoPay and QRIS transactions follow the same encryption and audit trail. We never store full payment details on our servers.
Live Casino & Slots
Your gameplay data and session history are protected the same way across live tables and slot lobbies. No difference in security or retention.
Sportsbook Records
Betting history, account balance and personal details in our sportsbook section follow identical privacy standards as the rest of your account.
Support Interactions
When you chat with our team about privacy, your conversation is encrypted and logged securely. Support staff see only what they need to help you.
Policy Updates
If we change how we handle your data, the update applies to all account holders at the same time. No hidden rollouts or region-specific exceptions.
Your Rights
Access, correction and deletion requests are handled the same way for every player. No account type gets faster or slower privacy service.
QUICK SIGNAL

What This Policy Covers

Account Registration When you open your tompel 96 account, we collect your...
Payment Processing Your DANA, OVO, GoPay and QRIS details are processed securely...
Gameplay Tracking We log your session activity, game history and account balance...
Communication Records Emails, chat logs and support tickets are kept for your...
Device Information We collect basic device data like IP address and browser...
Legal Compliance We retain account data as required by law in supported...

Privacy Questions Answered

We keep your account data while you're active with us. After you close your account, we retain records for the time required by law in supported regions, then delete them. Payment records stay longer for audit purposes.

Yes. Email our support team with a data access request and we'll send you a complete copy of your personal information within 14 days. Include your account email so we can verify your identity.

We share data only with payment processors (DANA, OVO, GoPay, QRIS providers) to complete your transactions, and with legal authorities when required by law. We never sell your information to marketers or data brokers.

If our company is acquired, your data transfers to the new owner under the same privacy protections. We'll notify you by email before any change takes effect. You can request deletion instead of transfer.

We monitor login patterns, payment attempts and gameplay activity for suspicious behaviour. If we spot fraud risk, we'll contact you immediately. You can enable two-factor authentication in your account settings.

Yes. Request account deletion through our support team and we'll remove your personal data within 30 days. Some records stay for legal compliance, but your gameplay history and payment details are erased.

Our mobile app uses the same encryption and security as our desktop site. Your DANA, OVO, GoPay and QRIS payments are protected equally on phone. Keep your app updated for the latest security patches.